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Your tenants text. You should too.

The AI Resident Engagement Platform That Pays For Itself

TenantText makes managing tenant relationships easier than ever with our AI-powered text messaging platform. Provide quick 24/7 leasing office responses and streamline maintenance requests, allowing your team to focus on high-value activities.

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Trusted by Leading Property Management Companies

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RAPIDLY EFFECTIVE

After onboarding Charlie, customers see measured improvements in workload, maintenance flow, and resident satisfaction.

75%
fewer tenant
calls
15%
faster maintenance resolution
68%
faster maintenance response times
92%
higher resident satisfaction scores
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INCREASED ROI for Property Management

Provide quick responses 24/7 while allowing your team to focus on high-value activities.

Managing tenant relationships is easier than ever with TenantText. Designed for landlords and property managers, our solution enables seamless communication to streamline maintenance requests and responses.

Tired of taking calls?

Reduce call volume by up to 75% and decrease maintenance response times by 68%

Want delighted residents?

TenantText responds to resident inquiries 24/7, providing instant answers about property policies, amenities, and procedures.

Handle maintenance requests automatically

TenantText enables seamless communication to streamline maintenance

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Reduce maintainence request volume

Residents make requests and get answers with easy text message conversations. Simple problems can often be resolved without requiring maintenance visits.

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Reduces unnecessary maintenance visits

TenantText collects all needed information upfront so you get work-ready maintenance requests with pictures. TenantText automatically identifies true emergencies that require immediate attention

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RAPID RESPONSE

Best-In-Class Communication

Every interaction represents your brand with excellence and accuracy using highly knowledgeable and consistently professional responses.

Available 24/7 - Responds in 10 seconds
Reduce callbacks and delayed email responses
Keeps residents informed of work status
Speak with residents in their native language
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YOUR RESIDENTS WILL LOVE IT

Radically Simple for Residents

Residents can start using the system immediately, via their text messaging service, without any installation or setup.

Secure & reliable platform

No new login or password, no need to register, just save a phone number and your tenants are set!

On-time project delivery

Protect your projects with enterprise-grade security and a stable system designed to keep your data safe .

integrationS

Streamline workflows, save time, enhance performance

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Simple to try. No long-term commitment.

Simple, Transparent Pricing for Every Property.

Monthly
Yearly
Vector (36)
Standard plan

Ideal for getting started fast.

$59
/ Month
Toll-Free "Charlie" Phone Number
Leasing Office Question Answering
Maintenance Requests & Troubleshooting
Talk with Residents in 60+ Languages
Customer Support via Email
Unlimited Properties
Professional plan

Designed for Growing Portfolios

Per Unit Pricing
All Standard Features
Property Management System Integration
Dedicated Local "Charlie" Phone Number
Priority Customer Support via Phone & Email
Dedicated Onboarding Session
Branded Resident Welcome Kit
Most popular
Enterprise plan

Built for Scale and Performance

Custom Pricing
All Pro Features
Custom Maintenance Workflows
Priority Response Time
Quarterly Performance Reporting
Onboarding Concierge
White-Glove Customer Support
Vector (36)
Standard plan

Ideal for getting started fast.

$550
/ Year
Toll-Free "Charlie" Phone Number
Leasing Office Question Answering
Maintenance Requests & Troubleshooting
Talk with Residents in 60+ Languages
Customer Support via Email
Unlimited Properties
Professional plan

Designed for Growing Portfolios

Per Unit Pricing
All Standard Features
Property Management System Integration
Dedicated Local "Charlie" Phone Number
Priority Customer Support via Phone & Email
Dedicated Onboarding Session
Branded Resident Welcome Kit
Most popular
Enterprise plan

Built for Scale and Performance

Custom Pricing
All Pro Features
Custom Maintenance Workflows
Priority Response Time
Quarterly Performance Reporting
Onboarding Concierge
White-Glove Customer Support
Frequently asked questions

Learn more about how CharlieIQ can transform your property management experience.

Why should property managers choose text messaging over resident portals?

Industry research shows 79% of residents prefer to communicate with property managers via text. Traditional web portals face low adoption rates because they require residents to create accounts, remember passwords, and download apps. CharlieIQ meets residents where they are, eliminating friction and increasing satisfaction.

What's the long-term vision for the product platform?

This product will be part of a broader AI-driven solution specifically focused on real estate owners and managers. While our current focus is on maintenance management, we're continuously expanding to address a broader spectrum of property management activities. Our goal is to enable organizations to deliver best-in-class tenant experiences while greatly increasing operational efficiency across all aspects of property management.

Is your product a property management software (PMS) system? Can you integrate with my existing system?

Our product is a communication platform (not a PMS system). Our platform works well on a standalone basis or in combination with an existing property management system. We provide a simple web app for managing work orders and we can forward work orders to any email address. We also offer API integrations and data syncing for most major property management systems like Buildium, Yardi, AppFolio, RealPage, etc.

Need more technical details? Our support team can help with specific integration questions: support@charlieiq.ai 

How much time can you save property managers?

Property managers typically spend a third of their day responding to resident communications, with most being basic questions or maintenance requests. Our clients report saving 20+ hours per week per property by automating these routine communications. This allows your team to focus on high-value activities instead of repetitive questions about information already provided.

What languages do you support?

We support over 60 languages, enabling clear communication with residents regardless of their primary language. The system automatically detects the language being used and responds appropriately, eliminating language barriers that often complicate property management communications.